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The terms, in plain English

Duck by Duck is run by Wild Hearts Publishing Pty Ltd, ABN 34 695 911 025, in Australia. These are our terms, written in plain English.

What you are buying

One purchase covers the whole programme: ten modules across two wings, with the templates and checklists that belong to them. The price and terms are on the Get started page, in plain numbers, before you pay.

Refunds and cancelling

  • A 14 day no-questions refund. A refund ends your access.
  • It is one payment. There is no subscription to cancel.
  • No auto-renewing trial tricks, no countdown timers, no fake scarcity.

What this is, and is not

Duck by Duck is education. It teaches life organisation as a learnable skill. It is not legal, financial, medical or therapeutic advice, and no module replaces a qualified professional. Where a module touches wills, powers of attorney or money, it says so plainly and points you at the right professional instead.

Your stuff stays yours

The artefacts you build, your Just-in-Case File, your money map, your lists, live with you, in your binder and your own cloud. We do not store your documents and we will never ask you to upload them. How we treat the little data we do hold is on the privacy page.

Fair use

Your enrolment is for you. Share what you build with your family freely, that is the whole point; please do not republish the modules themselves or resell access.

The law that applies

These terms are governed by Australian law, and nothing in them limits the consumer guarantees you have under Australian Consumer Law.